Shipping and Delivery
Fulfillment by Herrschners, Inc.
To ensure the best possible service, we have partnered with Herrschners to handle the shipping of your order. Please note that your credit card statement will include a charge from them instead of this site.
Satisfaction Guarantee: they are available to help with any questions you may have, including order status or return handling at 1-800-441-0838 or CustomerService@Herrschners.com.
Shipping and Handling Table (U.S. Only)
| Order Amount |
Postage |
| $0.00-$5.00 |
$3.90 |
| $5.01-$10.00 |
$5.90 |
| $10.01-$15.00 |
$6.90 |
| $15.01-$20.00 |
$7.90 |
| $20.01-$25.00 |
$8.90 |
| $25.01-$40.00 |
$9.90 |
| $40.01-$55.00 |
$10.90 |
| $55.01-$70.00 |
$11.50 |
| $70.01-$100.00 |
$11.90 |
| $100.01-$150.00 |
$12.50 |
| $150.01- Up |
$12.90 |
Each additional ship-to address will incur a $3.00 handling charge.
Rush Delivery
Rush delivery is available within the continental United States for an additional $9.00. Your order will deliver in-stock merchandise within 3 business days of shipment. Please provide a street address. No P.O. boxes. We may have items due to size or availability that are not available for rush delivery. These will be noted in the product copy as well as in the checkout. Rush charge still applies to orders which qualify for free shipping.
Our apologies, but Rush Delivery is not available on promotional merchandise.
Returns and Exchanges
If you are dissatisfied in any way with your purchase, you may feel free to return it for a full refund or exchange within 6 months, less shipping and handling. Every order arrives with an itemized invoice and contains complete return instructions.
International Orders
Please note the following on all orders shipping to addresses outside the United States:
1. It is your responsibility to pay all tariffs, duties and taxes.
2. Disney products are not able to be ordered outside Canada or the U.S.
3. All orders are subject to merchandise availability. No items will be back ordered.
4. We are only able to ship to the countries you find listed (during checkout).
As of August, 2010, all shipping rates shown during checkout are "actual" - we are no longer required to first weigh your order, then contact you back with a final charge - now you will receive your order that much quicker!